Process Thinking
Process management rethought
Process Thinking is a holistic approach that combines process management and elements of change management.
The use of Process Thinking has proven itself in numerous transformation projects in different industries. Accordingly, it strengthens process managers, change managers and executives in the solid implementation of change projects.
Process Thinking is a holistic approach that combines process management and elements of change management.
The use of Process Thinking has proven itself in numerous transformation projects in different industries. Accordingly, it strengthens process managers, change managers and executives in the solid implementation of change projects.
Process Thinking is an approach to the visualization and redesign of customer-oriented end-to-end processes through the intensive participation of employees and managers in the organization.
The aim is to develop implementation-oriented, pragmatic solutions that break down silo thinking and create cross-departmental, holistic processes.
The training concept, which has been used for many years in numerous companies in different industries and is continuously being further developed, enables the greatest possible practical orientation while at the same time imparting a broad methodical foundation.
It includes the introduction to the philosophy of Process Thinking as well as the teaching and practical practice of modeling rules for the visualization of actual processes, their systematic reflection and the development of implementation-oriented target processes on the basis of joint design by employees, managers and stakeholders.
In the practice-oriented training, the participants have the opportunity to learn Process Thinking step by step and to try it out themselves using the current questions from the group of participants.
In addition to imparting methodological knowledge, you will also receive many tips and tricks from our experienced trainer.
TRAINING CONTENT
Basics of Process Thinking
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Functional vs. process orientation
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Difference Processes & End-to-End Processes
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The tension between efficiency and agility
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Development of process maps
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Process Thinking Canvas tool
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Roles in Process Thinking
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Distinction between initial optimization and CIP
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Process Management Cycle: 7 steps of initial optimization
Visualization of actual processes
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Modeling rules BPMN "light"
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Procedure & essential "BPMN symbols"
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Branches & Loops
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Visualization exercises
Reflection on actual processes
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Types of services and potential for efficiency
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5 levels of process reflection
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2-stage procedure of process reflection
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Reflection board and catalog of immediate measures
process redesign
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Evolutionary vs. Revolutionary Approach
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9 Ways to Process Improvement
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Development of target levels
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Standardization of processes
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Communication of new target processes
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Development of measures for implementation
choreography
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The training consists of theory input and numerous practical exercises / simulations
target group
The training is primarily aimed at the following people:
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You are a project manager or employee in change projects,
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Employees in strategic support areas such as corporate development or
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Line manager responsible for successful processes in your area
Goals
The participants know the Process Thinking process, have gone through the process themselves and are able to use the tools used for their own tasks together with a team.
Construction
The training lasts 3 days. It can be booked as a face-to-face course or as an online course. We are also happy to offer this course as an in-house training course for corporate customers.
Participants will receive a confirmation of successful course participation.
The following methods are used during the training:
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presentation
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teaching talk
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group work
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Individual learning
execution
The training is conducted by highly experienced senior trainers from Evolution Partner.